How can we help?
Email us and a real person will reply, usually within two business days.
Contact
Email: [email protected]
Phone: (609) 933-0412
Mail: Glassfish LLC, 305 Trinity Ct, Apt 10, Princeton, NJ 08540
PicTime FAQ
How do I join a friend's game?
Open PicTime, tap Join, and enter the 4-digit code shown on the host's screen.
A photo shows the wrong year. What happened?
PicTime uses the date saved in the photo file. Screenshots, edited images, or photos sent through some messaging apps can lose that date. In that case, enter the year yourself when you add the photo.
How many people can play?
Between 2 and 10 players per game.
What happens to my photos after a game?
See our Privacy Policy for how photos are shared and how long they are kept.
How do I delete my data?
Email [email protected] with the subject "Delete my data" and we will remove any information we hold about you within 30 days.
Something isn't working
Email us with your phone model, operating system version, and a short description of what happened. Screenshots help a lot.